Bombardier Appoints South African Express Airways as its First Commercial Aircraft Authorized Service Facility in Africa
Airline’s maintenance facility received Bombardier authorization for CRJ100, CRJ200 and CRJ700 regional jets, as well as Q400 and other Dash 8/Q-Series turboprops
Today, at African Airline Association (AFRAA), Bombardier Aerospace announced that South African Express Airways (SA Express) has been appointed an Authorized Service Facility (ASF) for CRJ100, CRJ200 and CRJ700 regional jets, as well as Q400 turboprops and other Dash 8/Q-Series turboprops. This addition to Bombardier’s Authorized Service Facility (ASF) network is the first in Africa and part of Bombardier’s ongoing expansion plan for international support.
Under the ASF agreement, Johannesburg-based SA Express received Bombardier’s endorsement to offer maintenance work to operators of CRJ100, CRJ200 and CRJ700 regional jets and Dash 8-100/200/300, Q100, Q200, Q300 andQ400 turboprop aircraft.
“Our entire Customer Services team is firmly committed to expanding our presence in Africa at an accelerated pace to support operators of Bombardier commercial and business aircraft,” said Éric Martel, President, Customer Services & Specialized and Amphibious Aircraft, Bombardier Aerospace. “Our global support network is spreading its wings through our sustained investment and focus. We are pleased to further bolster our presence in collaboration with a long-standing local Bombardier operator.”
“We are extremely proud of this achievement and I am sincerely grateful for all of the efforts and commitment of the stakeholders involved that have culminated in this accolade,” said Ramon Vahed, General Manager, Aircraft Maintenance and Engineering and Fleet Development, SA Express. “Achieving the ASF status will prove to be a significant milestone for the airline and our shareholders and will provide operators in the region with improved access to a sustainable, cost-effective and high-quality local maintenance support service."
South African Express operates a fleet of 15 CRJ200 and CRJ700 regional jets and nine Q400 turboprops. The airline employs a full-time staff of approximately 300 maintenance technicians performing both light and heavy maintenance work within a 10,000 square-metre (107,640 square-foot) maintenance hangar and support infrastructure facilities across their base of operations.
South African Express has repeatedly earned Bombardier's Airline Reliability Performance Award for the Middle East and Africa, winning awards in 2010 and 2012 for the CRJ100 and CRJ200 aircraft, in 2011 for the Q100/200/300 turboprop category and in 2008 for the Q400 turboprop category.
The airline will join a network of 59 ASF and Line Maintenance Facilities (LMF) that serves operators of Bombardier business and commercial aircraft spanning across more than 25 countries worldwide. These facilities are supported by nine Bombardier-owned service centres in North America and Europe.
About SA Express
South African Express is a domestic and regional passenger and cargo carrier established on 24 April 1994. Since its establishment, SA Express has become one of the fastest-growing regional airlines in Africa. It is the only airline on the African continent to hold Bombardier ASF status for commercial aircraft.
As a regional airline with route networks connecting major local and regional cities, SA Express plays a significant role in the country’s hospitality, travel and tourism industry and is a vital contributor to the continent’s socio-economic development.
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