May 21, 2019

Bombardier Enhances Operations at London Biggin Hill Service Centre with Addition of New Refurbishment and Repair Shop

  • Leading Austrian-based business aircraft interior manufacturer F/LIST will establish and support key interior capabilities at Bombardier’s Biggin Hill Service Centre
  • New deal with F/LIST will offer customers full spectrum of offerings from touch-ups to full cabin refurbishments
  • Enhanced Biggin Hill Service Centre will modify close to 3,000 sq. ft. into new interior repair and refurbishment shop
  • With continued high demand for OEM services in the region, enhancements will further support customers in Europe
  • New interior shop operational readiness planned in the coming months and will add 20 local jobs over the next several years

Bombardier is pleased to announce that its service centre at London Biggin Hill Airport is adding enhanced interior repair and refurbishment activities to the facility, providing customers in the region with extended maintenance and support capabilities. Austrian-based F/LIST, one of the most respected global manufacturers of high-end interiors for business aircraft, will partner with Bombardier on the development of the enhanced interior shop, which will significantly enhance support and service operations for customers in the region.

With targeted operational readiness in the coming months, the enhanced interior shop will feature a full spectrum of in-cabin repairs available via the F/LIST worldwide Mobile Repair Team while adding up to 20 new local jobs over the next several years.

The development of the enhanced interior shop at the Biggin Hill Service Centre builds on the existing long-standing relationship between F/LIST and Bombardier. The Austrian-based firm is well-versed with Bombardier’s business aircraft programs, having installed significant components such as flooring, veneers, cabinetry and showers on various aircraft platforms for more than a decade.

“We are very pleased to be working with F/LIST to provide enhanced interior repair and refurbishment capabilities at the Biggin Hill Service Centre, offering even more service and support options for our European-based customers,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. “Customer satisfaction is always a top priority at Bombardier and the new interior shop will enhance reliability and expectations, further strengthening our support to our customers.”

The new interior shop will feature up to 3,000 sq. ft. of repair and refurbishment capabilities, including cabinetry repair and soft-goods refurbishment. This key partnership also establishes an opportunity for future expansion of interior repair capabilities at the service centre.

“We are proud to be Bombardier’s partner in Biggin Hill to provide the highest quality interior services from small on-board repairs through cabin interior upgrades to the integration of floorings and other innovative products to their customers,” said Katharina List-Nagl, CEO of F/LIST. “This collaboration is an enormous, important milestone for F/LIST, not only in the aftermarket segment but also for our partnership with Bombardier.”

Bombardier has a strong footprint in Europe and continues to grow its customer service and support presence worldwide. In addition to its Service Centre in Biggin Hill, UK, Bombardier boasts seven line maintenance stations and 11 ground support vehicles across Europe in addition to a dedicated Mobile Response Team Challenger 300 aircraft, which supplements the shipping of parts out of Bombardier’s European parts distribution hub in Frankfurt.

About Bombardier

With over 68,000 employees, Bombardier is a global leader in the transportation industry, creating innovative and game-changing planes and trains. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.

Headquartered in Montreal, Canada, Bombardier has production and engineering sites in 28 countries as well as a broad portfolio of products and services for the business aviation, commercial aviation and rail transportation markets. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal year ended December 31, 2018, Bombardier posted revenues of $16.2 billion US. The company is recognized on the 2019 Global 100 Most Sustainable Corporations in the World Index. News and information are available at or follow us on Twitter @Bombardier.

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For Information

Matthew Nicholls
Bombardier Aviation
+ 1 514-243-8214

Sigrid Stocker
+ 43-2644-6001-337