Bombardier Named ‘Transport Supplier of the Year’ at UK National Transport Awards

  • Prestigious award recognises Bombardier’s role in the London Underground Victoria Line upgrade and support of train operators during the London 2012 Olympics

Rail technology leader Bombardier Transportation has won a top industry award for ‘Supplier of the Year’ at the National Transport Awards 2013.

In an event held in London on October 17, supported by the Department for Transport and Passenger Focus and attended by the Secretary of State for Transport, Patrick McCloughlin, Bombardier received the award for its role in the upgrade of London Underground’s Victoria Line and its support of train operators during the London 2012 Olympics.

Bombardier has supplied 376 new BOMBARDIER MOVIA metro vehicles for the Victoria Line, designed and built at its site in Derby, UK. Since the introduction of the new fleet, customer satisfaction levels have increased and passenger waiting times have been reduced, with trains running at intervals of less than two minutes. Reliability has also grown at an unprecedented level. The Victoria Line is now the most reliable service on the London Underground network, with trains running 80,000 km between failures, a distance equivalent to twice around the world.

The award also recognised Bombardier’s role in supporting London’s train operators during the 2012 Olympic Games. With a team effort involving more than 650 Bombardier staff, maintenance teams worked around the clock to ensure that 800 Bombardier trains on nine key routes serving London were available to meet increased demand during the Games. London Underground (with new Bombardier trains on the Victoria and Metropolitan lines) transported more than 60 million passengers and Docklands Light Railway – also using Bombardier vehicles – transported more than 6 million passengers. Over the Olympic period, class 378 BOMBARDIER ELECTROSTAR trains operated by London Overground carried 6.3 million passengers, 50 per cent more than usual. The maintenance window for the fleets reduced from a typical eight hour window to just three hours, yet availability and reliability remained exceptional.

The skills and expertise of Bombardier services provide efficient, competitive and sustainable rail operations globally. They help Bombardier’s customers minimize operational costs and maximize revenue generation over their assets’ whole lifetime, while ensuring the highest levels of passenger safety, dependability and comfort. BOMBARDIER ORBITA diagnostic technology helped to proactively identify maintenance issues before they impacted service.

Francis Paonessa, President of Rolling Stock and Services for Bombardier in the UK, said: “Receiving the award of National Transport Supplier of the Year is a resounding endorsement of the excellent partnership that we have with our customers and our spirit of working to a common goal. We are used to meeting challenging targets to deliver high performance, reliable and safe trains to improve services for passengers. The Olympics offered a great opportunity to show how, through teamwork, we can raise the bar even higher.”

About Bombardier Transportation

Bombardier Transportation, a global leader in rail technology, offers the broadest portfolio in the rail industry and delivers innovative products and services that set new standards in sustainable mobility. BOMBARDIER ECO4 technologies – built on the four cornerstones of energy, efficiency, economy and ecology – conserve energy, protect the environment and help to improve total train performance for operators and passengers. Bombardier Transportation is headquartered in Berlin, Germany, and has a very diverse customer base with products or services in more than 60 countries. It has an installed base of over 100,000 vehicles worldwide.

About Bombardier

Bombardier is the world’s only manufacturer of both planes and trains. Looking far ahead while delivering today, Bombardier is evolving mobility worldwide by answering the call for more efficient, sustainable and enjoyable transportation everywhere. Our vehicles, services and, most of all, our employees are what make us a global leader in transportation.

Bombardier is headquartered in Montréal, Canada. Our shares are traded on the Toronto Stock Exchange (BBD) and we are listed on the Dow Jones Sustainability World and North America Indexes. In the fiscal year ended December 31, 2012, we posted revenues of $16.8 billion. News and information are available at or follow us on Twitter @Bombardier.

Notes to Editors

A video about Bombardier Transportation in the UK is available to watch here

Photo: (from left) Jeremy Vine, Journalist and news presenter for the BBC, Martin Rennoldson (Bombardier), Anthony Murphy (Bombardier), Simon Kirby, Managing Director – Infrastructure Projects, Network Rail (presenting the award) and Paul Budd (Bombardier). 

Follow Bombardier Transportation on Twitter @BombardierRail.

BOMBARDIER,MOVIA, ELECTROSTAR, ORBITA and ECO4 are trademarks of Bombardier Inc. or its subsidiaries.

For Information

Australia and New Zealand: +61 3 9794 2223
John Ince

Canada: +1 450 441 3007
Marc Laforge

China: +86 10 8517 2268

Flora Long

Germany, Austria, Switzerland, Central and Eastern Europe: +49 30 98607 1134
Immo von Fallois

France, Benelux and North Africa: +33 6 07 78 95 38
Anne Froger

India and Japan: +91 7 838 660 093
Harsh Mehta

Mexico: +52 55 5093 7714
Paulina Ortega

Nordic and Baltic Countries: +46 10 852 5213
Pär Isaksson

South East Asia: +65 6478 6235
Evon Lam

Southern Africa and Middle East: +49 30 98607 1147
Sandy Roth

Southern Europe and South America: +35 1 919 693 728
Luis Ramos

UK: +44 7785 450 065
Stephen Bethel

USA: +1 450 441 3007
Maryanne Roberts