Employee overview

The following table provides a brief summary of the indicators we track to measure our workforce performance every year.

Headcount
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Headount 15,960 60,558 68,169 69,542 66,171
Employees1 14,762 54,011 60,516 60,598 59,485
Others2 1,198 6,547 7,653 8,944 6,686
Distribution by region
Asia-Pacific 197 3,768 4,973 4,884 4,697
Europe 483 27,449 29,410 >30,052 28,388
North America 15,147 28,106 32,133 32,895 31,554
Rest of the World 133 1,235 1,653 1,711 1,532
Employees by region
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Asia-Pacific 193 3,529 4,245 3,902 3,617
Europe 478 23,399 25,042 24,837 25,096
North America 13,964 25,957 29,720 30,233 29,375
Rest of the World 127 1,126 1,509 1,626 1,397
Employees by employment contract type
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Permanent full-time employees 14,667 52,035 57,854 58,361 57,101
Permanent part-time employees 7 114 115 118 124
Temporary full-time employees 80 1,836 2,494 2,070 2,210
Temporary part-time employees 8 26 53 49 50
Employees covered by collective agreement 47% 61% 57% 56% 56%
Diversity and equal opportunity
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Employees - Overall 14,762 54,011 60,516 60,598 59,485
Distribution by gender
Female 20% 18% 19% 19% 18%
Male 80% 82% 81% 81% 82%
Distribution by age group
Below 30 9% 14% 15% 14% 13%
Between 30-50 55% 56% 55% 53% 56%
Over 50 36% 30% 30% 33% 31%
Average age 45 43 43 44 43
Number of nationalities 98 139 141 122 127
Employees - Management3 728 3,126 3,908 3,932 3,937
Distribution by gender
Female 25% 19% 20% 19% 19%
Male 75% 81% 80% 81% 81%
Distribution by age group
Below 30 0.1% 0.3% 1% 0.5% 0.4%
Between 30-50 66% 60% 62% 58% 64%
Over 50 34% 40% 37% 41% 36%
Average age 47 48 47 48 47
Employees - Non-Management4 14,034 50,885 56,608 56,666 55,548
Distribution by gender
Female 20% 18% 19% 19% 18%
Male 80% 82% 81% 81% 82%
Distribution by age group
Below 30 10% 15% 16% 15% 14%
Between 30-50 55% 55% 54% 52% 56%
Over 50 36% 30% 30% 33% 30%
Average age 45 43 43 43 43
Directors of the Board 12 14 14 15 15
Distribution by gender
Female 33% 36% 29% 27% 27%
Male 67% 64% 71% 73% 73%
Distribution by age group
Between 30-50 8% 7% 0% 0% 0%
Over 50 92% 93% 100% 100% 100%
Average age 61 60 64 64 64
New employee hires
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
New employee hires5 696 4,656 6,623 6,129 3,796
Hire rate 5% 9% 11% 10 6%
Distribution by gender
Female 22% 19% 24% 23% 28%
Male 78% 81% 76% 77% 72%
Distribution by age group
Below 30 30% 37% 39% 39% 37%
Between 30-50 54% 50% 51% 49% 52%
Over 50 17% 13% 10% 12% 11%
Distribution by employment position
Management positions 4% 4% 4% 4% 5%
Non-management positions 96% 96% 96% 96% 95%
Employee turnover
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Total turnover6 3,792 12,177 7,273 6,462 7,058
Total turnover rate 20% 21% 12% 11% 12%
Distribution by gender
Female 20% 21% 21% 23% 23%
Male 80% 79% 79% 77% 77%
New employee hire total turnover rate 25% 14% 9% 7% 8%
Voluntary turnover7 812 3,930 3,713 3,147 2,908
Voluntary turnover rate 4% 7% 6% 5% 5%
Female 7% 10% 8% 7% 7%
Male 4% 7% 6% 5% 4%
New employee hire 11% 6% 7% 5% 5%
New female employee hire 11% 8% 7% 3% 6%
New male employee hire 11% 6% 8% 5% 5%
Performance and career development
2020
CONTINUING ACTIVITIES
2019 2018 2017 2016
Revenues per headcount (in thousands of USD) 310 244 238 233 246
  • 1An employee is an individual who is employed on a permanent full- or part-time, temporary full-or part-time basis. Employees who are off work on a temporary basis, for example due to parental or disability leave, are also included.
  • 2Other headcount refers to contractors.
  • 3Manager and up positions.
  • 4Non-management refers to all positions that are not management positions.
  • 5A new employee hire refers to a permanent employee hired externally within the reporting period.
  • 6Total turnover considers all employee- and employer-initiated terminations.
  • 7Voluntary turnover considers only employee-initiated terminations, excluding retirements.