Service & Support You Can Count On
Hear what our customers have to say
Providing our customers with the support and tools they need to efficiently operate their Bombardier aircraft is our #1 priority. Robert Haldeman, Director of Maintenance, explains how our service and support network and our intuitive Smart Link Plus system, keep his aircraft soaring high.
Working to earn your business
Maintenance in your part of the world
With close to 1 million sq. ft. added to our service infrastructure footprint, customers can now experience the utmost convenience when servicing their aircraft in their part of the world. Our extensive network comprised of approximately 100 locations and 1,800 experienced service technicians is at the ready to support customers wherever and whenever their needs arise worldwide.
Count on us for AOG & technical support
Whether connecting with our 24/7 Customer Response Centre, our Mobile Response Team or our more than 125 Technical Representatives in-field, customers can rest assured knowing they are in good hands. Bombardier not only brings together a team of experienced professionals to support, we also leverage our industry purchasing power to provide our customers with the aircraft parts they require.
Making your in-service journey easy
We continue to offer value-added products and services to help simplify our customers’ in-service experience. With Smart Link Plus, customers have the unique ability to make real-time data-driven decisions to effectively troubleshoot and dispatch their aircraft service needs in-flight and on the ground. We are also growing our Smart Services programs, offering customers cost protection over a wide range of components and services coupled with the strength of our support as the OEM.