Voted #1 in Product Support
Thank you to our loyal customers
We would like to thank our customers for voting us #1 in AIN’s 2024 Product Support Survey. Our holistic, customer centric mindset for services and support is designed to make your service journey easy. Our family business approach, with a deep commitment to building real relationships, ensures our products and services surpass your expectations. We are committed to continuous improvement and are honored that you have recognized us for our service. It’s just the beginning of creating world class customer experiences.
Going above and beyond every day
Maintenance in your part of the world
With close to 1 million sq. ft. added to our service infrastructure footprint, customers can now experience the utmost convenience when servicing their aircraft in their part of the world. Our extensive network comprised of approximately 100 locations and 1,800 experienced service technicians is at the ready to support customers wherever and whenever their needs arise worldwide.
Count on us for AOG & technical support
Whether connecting with our 24/7 Customer Response Centre, our Mobile Response Team or our more than 125 Technical Representatives in-field, customers can rest assured knowing they are in good hands. Bombardier not only brings together a team of experienced professionals to support, we also leverage our industry purchasing power to provide our customers with the aircraft parts they require.
Making your in-service journey easy
We continue to offer value-added products and services to help simplify our customers’ in-service experience. With Smart Link Plus, customers have the unique ability to make real-time data-driven decisions to effectively troubleshoot and dispatch their aircraft service needs in-flight and on the ground for continuous, seamless operations. We are also growing our Smart Services programs, offering customers cost protection over a wide range of components and services coupled with the strength of our support as the OEM.