Employee overview

The following table provides a brief summary of the indicators we track to measure our workforce performance every year.

Headcount
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Headount 13,810 15,960 60,558 68,169 69,542
Employees1 13,373 14,762 54,011 60,516 60,598
Others2 437 1,198 6,547 7,653 8,944
Distribution by region
Asia-Pacific 202 197 3,768 4,973 4,884
Europe 518 483 27,449 29,410 30,052
North America 12,935 15,147 28,106 32,133 32,895
Rest of the World 155 133 1,235 1,653 1,711
Employees by region
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Asia-Pacific 198 193 3,529 4,245 3,902
Europe 504 478 23,399 25,042 24,837
North America 12,527 13,964 25,957 29,720 30,233
Rest of the World 144 127 1,126 1,509 1,626
Employees by employment contract type
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Permanent full-time employees 13,259 14,667 52,035 57,854 58,361
Permanent part-time employees 11 7 114 115 118
Temporary full-time employees 99 80 1,836 2,494 2,070
Temporary part-time employees 4 8 26 53 49
Employees covered by collective agreement 42% 47% 61% 57% 56%
Diversity and equal opportunity
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Employees - Overall 13,373 14,762 54,011 60,516 60,598
Distribution by gender
Female 20% 20% 18% 19% 19%
Male 80% 80% 82% 81% 81%
Distribution by age group
Below 30 8% 9% 14% 15% 14%
Between 30-50 51% 55% 56% 55% 53%
Over 50 41% 36% 30% 30% 33%
Average age 47 45 43 43 44
Employees - Management3 660 728 3,126 3,908 3,932
Distribution by gender
Female 25% 25% 19% 20% 19%
Male 75% 75% 81% 80% 81%
Distribution by age group
Below 30 0.2% 0.1% 0.3% 1% 0.5%
Between 30-50 58% 66% 60% 62% 58%
Over 50 41% 34% 40% 37% 41%
Average age 48 47 48 47 48
Employees - Non-Management4 12,713 14,034 50,885 56,608 56,666
Distribution by gender
Female 20% 20% 18% 19% 19%
Male 80% 80% 82% 81% 81%
Distribution by age group
Below 30 9% 10% 15% 16% 15%
Between 30-50 50% 55% 55% 54% 52%
Over 50 41% 36% 30% 30% 33%
Average age 47 45 43 43 43
Directors of the Board 12 12 14 14 15
Distribution by gender
Female 33% 33% 36% 29% 27%
Male 67% 67% 64% 71% 73%
Distribution by age group
Between 30-50 8% 8% 7% 0% 0%
Over 50 92% 92% 93% 100% 100%
Average age 60 61 60 64 64
Diversity
Number of nationalities 99 98 139 141 122
New employee hires
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
New employee hires5 786 696 4,656 6,623 6,129
Hire rate 6% 5% 9% 11% 10%
Distribution by gender
Female 24% 22% 19% 24% 23%
Male 76% 78% 81% 76% 77%
Distribution by age group
Below 30 31% 30% 37% 39% 39%
Between 30-50 55% 54% 50% 51% 49%
Over 50 15% 17% 13% 10% 12%
Distribution by employment position
Management positions 2% 4% 4% 4% 4%
Non-management positions 98% 96% 96% 96% 96%
Employee turnover
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Total turnover6 3,509 3,792 12,177 7,273 6,462
Total turnover rate 25% 20% 21% 12% 11%
Distribution by gender
Female 22% 20% 21% 21% 23%
Male 78% 80% 79% 79% 77%
New employee hire total turnover rate 17% 25% 14% 9% 7%
Voluntary turnover7 965 812 3,930 3,713 3,147
Voluntary turnover rate 7% 4% 7% 6% 5%
Female 9% 7% 10% 8% 7%
Male 7% 4% 7% 6% 5%
New employee hire 10% 11% 6% 7% 5%
New female employee hire 6% 11% 8% 7% 3%
New male employee hire 11% 11% 6% 8% 5%
Performance and career development
2021
CONTINUING ACTIVITIES
2020
CONTINUING ACTIVITIES
2019 2018 2017
Revenues per headcount (in thousands of USD) 434 310 244 238 233
  • 1An employee is an individual who is employed on a permanent full- or part-time, temporary full-or part-time basis. Employees who are off work on a temporary basis, for example due to parental or disability leave, are also included.
  • 2Other headcount refers to contractors.
  • 3Manager and up positions.
  • 4Non-management refers to all positions that are not management positions.
  • 5A new employee hire refers to a permanent employee hired externally within the reporting period.
  • 6Total turnover considers all employee- and employer-initiated terminations.
  • 7Voluntary turnover considers only employee-initiated terminations, excluding retirements.